Identified - We are continuing to experience issues with product matches across all idealo domains. We’ve identified the cause of this as ongoing changes to idealo's webpages layout.

As always, if you have any questions feel free to give us a call at +31 (0)85 047 9241 or email us at customerservice@omniaretail.com

May 17, 2024 - 10:57 CEST
Monitoring - We are experiencing some issues product matches across all idealo domains. We’ve identified the cause of this as a recent change to idealo's webpages layout.

We’ve implemented a fix which should return the match rates to normal levels. But to make sure everything works properly, we are monitoring the situation carefully.

As always, if you have any questions feel free to give us a call at +31 (0)85 047 9241 or email us at customerservice@omniaretail.com

May 13, 2024 - 17:52 CEST
Investigating - We are experiencing increased product match rate drops across all idealo domains starting from 10/05/2024 at 10am.

We are investigating the cause of this and will inform you as we learn more.

As always, if you have any questions feel free to give us a call at +31 (0)85 047 9241 or email us at customerservice@omniaretail.com

May 13, 2024 - 10:28 CEST

About This Site

This is the Omnia Retail status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Omnia, don't hesitate to get in touch with us at customerservice@omniaretail.com and we'll get back to you as soon as we can. You can also always give us a call at our support line +31 (0)85 0479240.

PriceWatch Operational
Dynamic Pricing Operational
Feed Manager Operational
User Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

Unresolved incident: Match rate drops across idealo domains.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.